Refund Policy
At NextGenTechX, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Returns
We accept returns under the following conditions:
- You have 30 days from the date of delivery to request a return.
- To be eligible, your item must be unused and in the same condition you received it, with all original packaging intact.
- Certain items, such as digital products or personalized items, are non-refundable.
Refunds
Once we receive your returned item, we’ll inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.
- Please note that shipping costs are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at nextgentechxbusiness@gmail.com
- You are responsible for paying shipping costs for returning your item.
Non-Returnable Items
Certain items are exempt from being returned, including:
- Gift cards
- Downloadable software
- Perishable goods
Contact Us
If you have any questions about our refund policy, please reach out to us at:
nextgentechxbusiness@gmail.com